Best Rate Guarantee

Treasure Island Resort guarantees guests will find the best rates available at www.treasureisland-fiji.com.  If a lower published rate appears on another website within 24 hours of a confirmed booking, Treasure will match it and give you F$100 food and beverage credit for your stay. Additionally, booking on www.treasureisland-fiji.com also entitles guests to Best Rate Guarantee benefits, including more flexible cancellation polices, no booking or hidden fees and automatic membership of the Tokani Club for Returnees. Email your details to our reservations office to request the best price guarantee at reservations@treasure.com.fj

The above Guarantee is subject to Terms and Conditions.

Terms and Conditions

The next time you book a room directly through Treasure Island Resort, we guarantee that you will be offered the best possible price. In fact, we are so confident with our best price guarantee, that in the unlikely event you do find a cheaper price elsewhere within 24 hours of your booking, we want you to let us know. If we are able to verify your claim within 24 hours, we will not only match the lower the price but we will give you a FJ$100 Food and Beverage Credit subject to the following terms and conditions:

  1. You must have a confirmed reservation made through one of the following booking channels and your check in date must be no less the 5 days after date of your reservation:
    • Treasure Island Office direct – via phone
    • Treasure Island Office direct – via email
    • Treasure Island Website
  2. You must find a lower publicly available price ("Lower Price") on a booking channel other than the Treasure Island website (except for "opaque" websites) for the Same Accommodations. "Same Accommodations" means the same room type, with the same dates and length of stay, same number of guests, and the same terms and conditions governing the room price.
  3. You must submit your claim within 24 hours of making your reservation.
  4. The Same Accommodations must be available for purchase at the Lower price when we validate your claim.
  5. Price comparisons will be made net of taxes, gratuities, service charges, early departure fees, or other fees and incidental charges.
  6. If we verify the availability and eligibility of the lower price, we'll match the lower price PLUS offer FJ$100 food and beverage credit.
  7. Unless prohibited by law, Treasure Island Resort reserves the right to modify or cancel this offer and the terms and conditions at any time in its sole discretion.
  8. Our Guarantee does not apply to the following:
    • Reservations booked through a third party website or any other channel.
    • Prices available on "opaque" websites where the hotel brand and specific hotel are not known until the booking is made (e.g., Priceline.com, Hotwire.com).
    • Hotel packages or travel packages which may include hotel, airfare, car rental, food and beverage offers or other similar packages or amenities.
    • Discount or negotiated prices not available to the general public, including but not limited to the following rates: membership (e.g., AAA, AARP or Saga), corporate, government, promotional, unpublished, employee, offline wholesale/FIT, pre-paid rates which may include a voucher (including electronic vouchers), group or other specially negotiated rates.
    • Reservations made within 24 hours of arrival.
    • Taxes, gratuities, service charges, early departure fees, or other fees and incidental charges.
    • Price disparities due to fluctuations, rounding, or differences in the currency exchange rates.